Frequently Asked Questions
Find answers to common questions about our training programs, beauty services, and more.
What are academy model services?
Academy model services are optional, discounted services requested by individuals who knowingly agree to receive treatment from students as part of supervised training.
These appointments:
- Are clearly labeled as academy model services
- Are offered at a discounted rate
- Involve student practitioners under professional supervision
They are never part of standard client bookings.
How do I book a service with a licensed professional only?
When you book through our Services section, your appointment is scheduled exclusively with a licensed professional.
If you are interested in academy model services, those bookings are handled separately and clearly identified.
If you ever have questions before booking, our team is happy to clarify and guide you.
Will a student be working on my brows or lashes?
No. All client beauty services at iBrow iLash are performed privately by a licensed, trained professional.
Students do not perform services on standard client appointments.
We operate our client services and academy training separately to ensure professional standards, safety, and consistent results for every guest.
Do I need a consultation before booking permanent makeup (PMU) or scalp micropigmentation (SMP)?
Yes. Consultations are required for permanent makeup (PMU) and scalp micropigmentation (SMP) services. This allows us to review your goals, assess suitability, discuss expectations, and explain the process and aftercare before treatment.
Consultations help ensure safe, professional, and natural-looking results.
Where is your studio located?
Our studio is located in Waukee, Iowa, and we regularly welcome clients from West Des Moines, Clive, Urbandale, Johnston, and across the Des Moines metro area.
Are your artists licensed and professionally trained?
Yes. All services at iBrow iLash are performed by trained professionals in a licensed, regulated studio environment. We follow strict sanitation protocols and professional standards for all beauty, PMU, and SMP services.
What beauty services do you offer at your Waukee studio?
We offer a full range of professional beauty services, including:
- Permanent Makeup (PMU)
- Brow Services
- Lash Extensions and Lash Lifts
- Scalp Micropigmentation (SMP)
Each service is customized to your individual features and goals.
How do I know which service is right for me?
If you’re unsure which service to book, we’re happy to help. You can contact our team for guidance or schedule a consultation so we can recommend the best option based on your goals and preferences.
Still have questions?
We're here to help. Reach out and we'll get back to you as soon as possible.
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